This is where we will come along and meet with you FOR FREE and listen to your potential requirements and give a few initial suggestions FOR FREE. We will tell you straight away during that meeting if we feel that we can help in any way.
We will also be honest about cost to you and how it is an investment
Following our initial meeting we will send you a nice, no jargon e mail outlining the ways in which we feel that we can help with your requirements.
We will also be very clear on what we can not do or will not do to ensure expectations are clear from the start.
There may well be a few different price options here depending on the support offered
If you decide that you would like to take us up on any of the support services that we have quoted on, then we would arrange another quick meeting to clarify the details and amend if required.
We will agree the length of term for the contract and discuss what success looks like for both parties.
Ultimately, it has to make a difference